Returns & Exchanges

At Thrivin, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Our goal is to get you back to your peak performance as quickly as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place your unworn items with original tags attached into the shipping mailer and include the packing slip provided in the portal.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our team inspects the gear at our warehouse, we will process your refund or ship out your new exchange items within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing